About ING DIRECT Australia

ING DIRECT (the trading name of ING Bank (Australia) Limited) is the world's leading direct savings bank and is wholly owned by ING Group.

Launching in 1999, ING DIRECT pioneered branchless banking in this country and quickly grew to become Australia's 5th largest mortgage lender.

We have achieved this by delivering what our customers have asked for; simple; straightforward; and good value products. By doing business online and over the phone, we keep our overheads low and pass the savings onto our customers.

ING DIRECT reinvented the way Australians bank with the introduction of its high interest Savings Maximiser account. It then revolutionised the mortgage market by providing simple and straight forward home loans and in 2010, shook up transactional banking with Orange Everyday - an account with no monthly account keeping fees and no ATM fees when you withdraw over $200.

In 2012, ING DIRECT entered the highly competitive superannuation space with Australia’s first Balanced option with no admin or management fees for all Australians - Living Super.

Its simple approach is part of the reason ING DIRECT is such a success story. From a zero base, it now has more than 1.4 million customers with $29 billion in deposits and $38 billion in mortgages.

With more than 950 employees, our strong customer service focus is reflected in our workplace. It's exciting, challenging and continually evolving. As a business we like to do things differently and we encourage our staff to do the same.

We have been recognised with many industry and customer voted awards across our business, products and customer service.

The success of ING DIRECT is mirrored around the globe, making ING DIRECT the world's largest direct bank.